by Shannon Paul on May 21, 2009
Social media engagement doesn’t always have to be fun, but it should be customer-centric. Rather than trying to be the life of every party on every social network, simply think about what customers and community stake-holders want from you and over deliver. Boring but Important Make sure your website is easy to navigate in a [...]
by Shannon Paul on January 24, 2009
Amazingly enough, I can’t tell you how many glazed over looks I still receive when I tell people that social media is not about how many networks you can list, nor is it about throwing up a profile on a social network like you did with your website 12 years ago. It’s not necessarily about [...]
by Shannon Paul on January 4, 2009
Since so many blogs have called for the death of everything from press releases to the PR industry-at-large and embargoes, I would like to jump on the bandwagon and begin 2009 by calling for the death of social media tools. Allow me to clarify: I am NOT calling for the death of social networks, or [...]
by Shannon Paul on November 19, 2008
It’s true, integrating social media into communication strategies puts the focus back on the public. It’s no longer just about the media. Last week I gave a presentation on social media to the Central Michigan chapter of the Public Relations Society of America (CMPRSA). I was the first speaker of the day, and I was [...]
