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ugly side of social media

The Ugly Side of Social Media Part 2: Crap

by Shannon Paul on January 12, 2010

[tweetmeme source=”@shannonpaul”] While many social media consultants like to sing Kum Bay Ya over the ways the web Democratizes everything from content to business processes, there’s a side effect that’s difficult to ignore when everyone shows up: crap content and crap sites. Some might even argue that so much crowdsourcing paves a straight path to [...]

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The Ugly Side of Social Media: Entitlement

by Shannon Paul on January 5, 2010

As our expectations grow around business communication to include personalization, hyper-targeted messaging and responsiveness to our most trivial concerns in social networks could we be growing into a bunch of self-entitled brats?

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